Help Center
We're here to help. Find answers to common questions below.
How do I track my order?
After your order is shipped, you will receive a tracking link via WhatsApp.
You can also track your order from My Orders in your account.
What payment methods do you accept?
We accept UPI (Google Pay, PhonePe, Paytm), debit/credit cards, net banking, and Cash on Delivery (COD).
All online payments are processed securely through Razorpay.
How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location.
Prepaid orders are prioritized and tend to arrive faster. You can read more on our
Shipping Policy page.
Can I cancel my order?
Yes, you can cancel your order within 15 minutes of placing it from the order detail page.
COD/booking orders get a full refund of the ₹99 booking amount. Prepaid orders get a full refund if cancelled
within 15 minutes. After that window, prepaid cancellations receive Store Credit (minus shipping and handling charges).
See our Cancellation Policy for details.
What is your return and refund policy?
We do not offer returns. Replacement is available only if the product is damaged from our side.
You must record an unboxing video while opening the package for the first time and send it on WhatsApp.
Read more on our Refund & Replacement Policy page.
How can I contact support?
You can reach us through our Contact Page and
WhatsApp
, Our team typically responds within 24 hours.